Potential Impact to Customer Service in Retail Stores from a Minimum Wage Increase

As LMR has extensive experience in the retail industry, we wanted to start to understand the impact of a potential minimum wage increase on customer service and shopper behavior. While there is conversation around the potential impact of a minimum wage increase for the employee, LMR looked at this topic from a different perspective. This information gives retailers food for thought as they create budgets and plans for the near future.

Posted on Friday, August 30, 2019